Quick start guide
This guide will help you start using StatusGator in just a few minutes.
Follow these steps to monitor services, get alerts, and share status with your audience.
1. Sign up or log in
- Go to statusgator.com and create an account or log in with your existing account.
- Once logged in, you’ll land on your Board/Monitors page — your main page for managing monitors.
2. Add your first monitors
You can monitor:
- Services – Search from 6,000+ cloud services.
- Any website – Use a website monitor to check if it’s up and responding.
- Any server or host – Use a ping monitor to check reachability.
- Your own services – Use a custom monitor to create and manage incidents manually.
To add your first monitor (e.g Service monitor):
- Click Add monitor on your board.
- Choose a Service monitor from the list.
- Search for a service in the search bar.
- Click Add monitor to proceed to configuration.
3. Configure your monitor
Configuration options vary depending on the monitor type.
For service monitors:
- General tab – Set a display name, add a description (optional), and upload a custom icon.
- Component filters – Choose which parts of the service to monitor (see Step 4).
- Notifications – Select which incident types trigger alerts (major, minor, maintenance, Early Warning Signals, upcoming maintenance).
For website & ping monitors:
- General tab – Set the website URL, display name, description, and custom icon.
- Settings tab – Configure check frequency, response codes, redirects, monitoring locations, timeout, retries, HTTP method, headers, and authentication.
For custom monitors:
- Set a display name, description (optional), and custom icon.
To configure a monitor:
- Go to your Monitors page.
- Find the monitor you want to update.
- Click the three-dot menu (…) next to it.
- Select Configure to open its settings.
4. Filter components (if service monitor)
Filtering components is a key step in ensuring you only receive alerts that are relevant to your organization.
Many services include dozens — or even thousands — of components (such as APIs, databases, regions, or specific features). If you monitor all components, you may receive alerts for issues that do not impact your operations.
Info: Some providers, like AWS and Salesforce, have very large component lists. In these cases, the full list is not displayed by default — use the search bar to quickly locate the specific components you want to track (for example, “N. Virginia”, “S3”, or “EU West”).
Benefits of filtering components:
- Reduces unnecessary alerts and prevents alert fatigue.
- Focuses monitoring on the services and regions that matter most.
- Improves clarity for both internal teams and public status page subscribers.
To filter components:
- Open the monitor’s Component filters tab.
- Select Monitor all components or Filter to specific components.
- Search for and select the components you want to monitor.
- Save your changes.
5. Set up notifications
Decide how you want to be alerted when a service changes status.
You can get notifications via:
- Slack, Microsoft Teams, Google Chat, Discord, Webex
- Email (enabled by default with the email you registered, but you can add multiple emails) or SMS
- Webhooks or the StatusGator API
To set up alerts:
- Go to Integrations (Chat or Notifications category) in your account settings.
- Add and configure the channels you want.
- Save your preferences.
6. Set up integrations
Beyond notifications, StatusGator offers a wide range of integrations for sharing, automating, and embedding status information.
Integration categories include:
- Chat – Slack, Microsoft Teams, Google Chat, Discord, Webex (all plans)
- Embeds – Iframe embed, status modal, TV integration (all plans)
- Help Desk – Freshdesk, Freshservice, Zendesk, Incident IQ (all paid plans)
- Incident Management – PagerDuty, Opsgenie, FireHydrant, Better Uptime (Corporate plan and above)
- Monitoring – TrackSSL (all plans), Cisco Meraki private status ingestion, Neat Pulse private status ingestion (Team plan and above)
- Notifications – Email (all plans), SMS (all paid plans)
- Status Ingestion – Zendesk, Microsoft 365, AT&T, and other private status ingestion options (Enterprise plan)
- Status Pages – Atlassian Statuspage, StatusHub (Team plan and above)
- Advanced – Firehose (Enterprise plan), Webhook (all plans)
To set up integrations:
- Visit the Integrations page in your account.
- Choose an integration category.
- Follow the setup instructions for each tool you want to connect.
7. Share your status page
Keep your team or customers informed with a branded status page.
- Public or private options available.
- Embed it in your website, app, helpdesk portal, TV dashboard, or any other internal tools.
To share your status page:
- Go to Status page in the menu.
- Customize the look, domain, and visibility.
- To embed – go to Integrations/Embed category and choose your option.
- Copy the link or embed code to share.
8. Understand Early Warning Signals
StatusGator can detect possible issues before the provider posts them on their official status page.
- These appear as Warn in your board and on your status page.
- You’ll get alerts right away so you can respond sooner via supported channels (email, SMS, Slack, Teams, webhooks).
9. Stay in control
- Update, pause, or remove monitors at any time.
- Reorder or hide services from your status page.
- Adjust notification rules to avoid alert fatigue.