Connect StatusGator with Opsgenie
The Opsgenie integration automatically creates incidents in your Opsgenie account when a monitored service experiences downtime. This ensures your on-call team is alerted immediately and can respond without delay.
Note: Atlassian is in the process of merging Opsgenie into Jira Service Management (JSM). While the StatusGator → Opsgenie integration remains functional for now, eventually this flow will be managed through JSM.
Features
- Automated incident creation – When a monitored service goes down, StatusGator opens an incident in Opsgenie.
- Detailed incident information – Incidents include the message, affected components, and direct links to the service’s official status page and your StatusGator board.
- Automatic resolution – When the service recovers, the incident is automatically resolved in Opsgenie.
Set up the Opsgenie integration
- Go to your Opsgenie account, click Teams at the top, and choose a team.
- Go to Integrations → Add integration.
- Choose API and enter an integration name.
- Make sure you turn the status “On”. Copy the API key generated.
- In StatusGator, go to Integrations → Incident Management → Opsgenie → Add.
- Paste the API key into the field and click Save.
- Send a test notification to confirm everything is working.
What happens next
Once connected, StatusGator will monitor your services and trigger incidents in Opsgenie automatically:
- When a service is marked Down, an incident is created in Opsgenie with all the details.
- When the service recovers, the incident is resolved automatically in Opsgenie.