Connect StatusGator to Zoom Rooms
The Zoom Rooms integration allows StatusGator to monitor the connectivity and health of your Zoom Rooms devices. Once connected, StatusGator continuously checks your Zoom Rooms deployment and alerts you if devices become unavailable or experience connectivity issues.
Important: The Zoom account used to connect the integration must have account administrator permissions.
Features
- Monitor the connectivity of Zoom Rooms devices.
- Receive alerts when Zoom Rooms become unavailable.
Set up the integration
In StatusGator
- Go to Integrations.
- Select Zoom Rooms.
- Click Connect Zoom account. You will be redirected to Zoom to authorize the connection.
In Zoom
- Review the permissions requested by StatusGator Monitoring.
- Click Allow to authorize the application.
The integration requests read-only access to:
- View Zoom Rooms
- View Zoom Room devices
Finish setup in StatusGator
After authorization, you'll be redirected back to StatusGator.
- (Optional) Update the Display name for the integration. This name appears in your list of integrations.
- Click Save.
Once saved, StatusGator will begin monitoring your Zoom Rooms devices.
What happens next
After the integration is connected and saved, StatusGator automatically creates a monitor for your Zoom Rooms deployment.
You can find it by going to Monitors, where a new Zoom Rooms status monitor will appear.
Click the monitor to view its details.
On the Components tab, you'll see:
- Each Zoom Room listed as a component group.
- All devices assigned to that room (such as room computers or controllers) listed as child components.
- The current status of every room and device.
Troubleshooting
Every request StatusGator makes to Zoom for this integration is logged. If a device or room stops reporting status correctly, check your integration logs first - they'll show you exactly what happened, such as:
- Whether the Zoom account revoked or expired StatusGator's authorization token.
- Whether a specific API call to Zoom failed or returned an error (e.g., due to a Zoom API change or outage).
- Whether a device or room was removed or reconfigured on the Zoom side.
To view the logs, go to Integrations > Zoom Rooms > Logs.
If the logs show a revoked or expired token, use Reconnect account (see above) to restore the connection. If the issue appears to be on Zoom's side (e.g., an API error), you may want to check Zoom's status page before reaching out to us.
If you're still stuck after checking the logs, email us or submit a ticket.
Remove the integration
You can disconnect the Zoom Rooms integration at any time from StatusGator.
- Go to Integrations.
- Select Zoom Rooms.
- Click Remove integration.
Important: Removing the integration permanently deletes the associated Zoom OAuth tokens, the Zoom Rooms monitor, and all data collected for your Zoom Rooms devices (status history, alerts, and component data). StatusGator will stop monitoring your Zoom Rooms deployment immediately.
This action only removes the connection on the StatusGator side. If you also want to revoke StatusGator's access from Zoom directly, you can do so from your Zoom account's App Marketplace > Manage > Added Apps page.
There is no way to recover removed monitor data after this step, so if you just need to pause monitoring temporarily, consider pausing the monitor instead of removing the integration entirely.