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Tips for dealing with flaky website monitors

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Tips for dealing with flaky website monitors

Intermittent “down” alerts—even when your site is up—can be frustrating. Here are reliable tips to reduce false alarms and improve monitoring accuracy:

Troubleshooting steps

1. If your monitor frequently reports downtime and immediately recovers, your site may be slower than expected.

Tip: Increase the timeout setting. See help doc

2. If monitoring requests are getting blocked, add StatusGator to your allowlist.

Tip: Whitelist our IPs. See help doc

3. If your site filters out bot-like traffic, customize the request header.

Tip: Set a custom User-Agent string. See help doc

4. If you're blocking requests from certain regions, choose specific monitoring locations.

Tip: Limit checks to your preferred regions. See help doc

5. Too many alerts? Adjust how sensitive the system is to failure.

Tip: Modify the alert sensitivity (number of retries before an alert). See help doc

If you have any questions or problems, please email us or submit a ticket.

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